Privacy Policy

Our Privacy Philosophy: Earned Trust Through Transparent Practices

Privacy is not just a legal requirement for Alamtna — it is a fundamental expression of respect for our clients, website visitors, and the broader community we serve. In an era where data is frequently treated as a commodity to be collected, shared, and monetized without meaningful consent, we have chosen a different path: one built on transparency, minimalism, and genuine respect for the individuals whose information we handle.

As a digital marketing agency, we work with data every day. We analyze website traffic, track advertising performance, measure conversion rates, and report on audience behaviors. We understand better than most how data can be used — and misused. That understanding informs our commitment to handling your personal information with the highest standards of care and integrity.

This privacy policy explains in clear, plain language what information we collect when you visit our website or use our services, why we collect it, how we use it, who we share it with, and what rights you have regarding your personal data. We have written this document to be readable by a non-technical audience, not to protect ourselves from legal liability while confusing users with jargon.

We periodically review and update this policy to reflect changes in our practices, technology, and applicable regulations. When we make significant changes, we will notify users by updating the "last modified" date at the top of this page and, where appropriate, by notifying users directly via email.

How We Collect and Use Personal Information

We collect personal information in several ways. When you fill out our contact form, you provide us with information including your name, email address, phone number, and the details of your inquiry. This information is used solely to respond to your message and follow up as needed. We do not add you to marketing lists without your explicit consent.

When you visit our website, we automatically collect certain technical information such as your IP address, browser type, device type, the pages you visit, and how long you spend on each page. This information is collected through standard web analytics tools and is used to understand how our website is being used, identify technical issues, and improve the user experience. This data is analyzed in aggregate form and is not linked to your personal identity.

If you become a client of Alamtna, we collect additional information necessary to deliver your services. This may include information about your business, access credentials for your marketing platforms (such as Google Ads, Facebook Business Manager, or Google Analytics), and communication records from our ongoing correspondence. This information is strictly used to manage your account and deliver the services you have contracted for.

We use Google Analytics to analyze website traffic patterns and user behavior. Google Analytics uses cookies to collect this data. You can learn more about how Google uses data collected from analytics at google.com/policies/privacy/partners. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Data Retention, Storage, and Security

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected. Contact form submissions are retained for up to two years, allowing us to maintain a record of our correspondence and provide context if you contact us again. Client account data is retained for the duration of the service engagement and for a period of up to five years after termination to comply with applicable legal and tax requirements.

All personal data is stored on secure, access-controlled servers. Access to personal information is restricted to authorized Alamtna personnel who have a specific need to access it in the course of their work responsibilities. We do not provide general employee access to personal data — only those directly involved in servicing your account or responding to your inquiry can access your information.

All data transmitted to and from our website and systems is encrypted using industry-standard SSL (Secure Sockets Layer) technology. Our servers are maintained by reputable hosting providers with robust physical and network security controls. We conduct regular security reviews and update our practices as new threats and best practices emerge.

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. If we become aware of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain and address the issue. We will also notify the relevant authorities as required by applicable law.

Third-Party Services and Data Sharing

We use a number of third-party services to operate our website and deliver our services. These include Google Analytics for website analytics, email service providers for marketing communications, and project management tools for internal operations. Each of these providers has their own privacy policies, and we select providers carefully based on their commitment to data security and privacy.

We never sell, rent, or trade your personal information to third parties for their commercial purposes. We may share your information with trusted service providers who assist us in operating our business — but only under strict confidentiality agreements that prohibit those providers from using your data for any purpose other than the specific service they are providing to us.

We may be required to disclose your personal information if required to do so by law, court order, or governmental authority. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal process. In such cases, we will disclose only the minimum amount of information required.